HOTEL OPERATIONS MANAGER

Join Backcountry Hotel Sisimiut and become part of a small, dedicated team in one of Greenland’s most extraordinary adventure destinations.

ABOUT THE ROLE

As our Hotel Operations Manager, you will play a key role in the daily operations of the hotel. This is a hands on position where you will work in the reception while leading the Front Office and Housekeeping teams, ensuring outstanding guest experiences and smooth day to day operations.

YOUR RESPONSIBILITIES

• Work in the reception and manage daily front desk operations.
• Lead and support the Front Office and Housekeeping teams.
• Coordinate reservations, conferences and group bookings.
• Ensure exceptional guest service and high quality standards.
• Handle administrative tasks, reporting and daily planning.
• Coordinate daily hotel operations across departments.
• Train, motivate and support team members.
• Resolve guest enquiries and challenges in a professional manner.

WE’RE LOOKING FOR YOU

• Experience from a similar position within the hotel industry.
• Strong leadership and organisational skills.
• A genuine passion for hospitality and guest service.
• Ability to multitask and remain calm in a busy environment.
• A positive, hands on attitude with attention to detail.

WE OFFER

• A varied and exciting leadership role.
• A close knit and passionate team.
• The opportunity to live and work in one of Greenland’s most unique destinations.
• Professional and personal development.
• Staff accommodation can be arranged.

INTERESTED?

Send your CV and a short cover letter to:

anette @ hotelsisimiut.gl

Application deadline: 1 August 2026

Applications are reviewed on an ongoing basis. Interviews will be conducted continuously, and the position will be filled as soon as the right candidate is found.

Wilderness Resort Erfalik · by Hotel Sisimiut

A job that brings you closer to nature

Do you dream of waking up in the heart of the Greenlandic wilderness, where the silence is only broken by the sound of the river and the splash of Arctic char in crystal-clear water?
Do you want to put your energy into meaningful work as part of a small team where collaboration and responsibility are key?

As a Lodge Assistant at Wilderness Resort Erfalik, you’ll have a unique opportunity to experience Greenland’s breathtaking nature up close – while helping to create exceptional experiences for guests from all over the world.

About the position

You will become an essential part of the operations at Erfalik – one of Greenland’s most spectacularly located lodges. You’ll live and work at the wilderness resort for up to 14 days at a time without returning to town during that period.
This means you must enjoy remote, simple conditions, close teamwork, and a work rhythm shaped by the flow of nature and the needs of our guests.

You will be part of a rotating shift team (morning and afternoon/evening), and tasks are diverse and hands-on. The list below gives examples – flexibility is essential, and you’ll need to step in where help is needed.

Examples of tasks at the wilderness resort (Erfalik):

• Preparing and cleaning the lodge, bathrooms, and common areas
• Assisting in the kitchen: breakfast, packed lunches, and dinner
• Serving guests with a focus on attentiveness and quality
• Refilling water, managing waste, and monitoring sauna, hot tub, and generator
• Transporting guests and supplies to and from the resort
• Maintenance of buildings and facilities (e.g., small repairs, painting)

Examples of tasks during Sisimiut periods:

• Receiving and sending off guests at the airport and harbor
• Coordinating supplies and lodge logistics
• Preparing and managing gear and provisions
• Providing practical support to the hospitality and guide team at the hotel and in administration

 Who are you?

We’re looking for someone who:

• Speaks both a Scandinavian language and English
• Enjoys working in nature and is comfortable with simple living
• Is responsible, independent, and a good team player
• Can handle physical work and stay calm under pressure
• Has an interest in tourism and guest service in Greenland

We offer

• An unforgettable workplace in spectacular natural surroundings
• Food and accommodation during the wilderness lodge stays
• A strong team and a meaningful community
• Salary based on qualifications and agreement
• Valuable experience in logistics and wilderness lodge operations

Employment period:

From spring/summer 2026 to mid-September – with the possibility of extension by mutual agreement.
Working hours average approximately 43 hours/week, organized in shifts with lodge stays of around 14 days at a time.

Ready for an adventure in Greenland?
Send your application to anette@hotelsisimiut.gl – interviews are ongoing, and we will hire as soon as we find the right match.

HOTEL OPERATIONS MANAGER

Drømmer du om en hverdag, hvor du kombinerer ledelse, gæsteservice og daglig drift i nogle af Grønlands mest spektakulære omgivelser? Hos Backcountry Hotel Sisimiut bliver du en del af et lille, engageret team, hvor samarbejde, ansvar og værtskab er i centrum.

OM STILLINGEN

Som Hotel Operations Manager får du en central rolle i den daglige drift af hotellet. Det er en ”hands on” stilling, hvor du både indgår i den daglige bemanding af receptionen og har ansvaret for at lede Front Office og Housekeeping.

Du bliver en vigtig sparringspartner for dine kolleger og er med til at sikre, at vores gæster får en professionel, personlig og mindeværdig oplevelse – hver eneste dag.

DINE PRIMÆRE OPGAVER

• Indgå i den daglige drift af receptionen og sikre en professionel gæsteservice.
• Lede og motivere medarbejderne i Front Office og Housekeeping.
• Koordinere reservationer, konferencer og gruppebookinger.
• Sikre en høj kvalitet i gæsteoplevelsen og hotellets daglige drift.
• Varetage administrative opgaver, rapportering og daglig planlægning.
• Koordinere driften på tværs af hotellets afdelinger.
• Oplære, udvikle og støtte medarbejderne.
• Håndtere gæstehenvendelser og løse udfordringer på en professionel og serviceminded måde.

VI FORESTILLER OS, AT DU

• Har erfaring fra branchen eller handel og kontor
• Er en synlig leder, der går forrest og motiverer dit team.
• Brænder for gæsteservice og værtskab.
• Trives med mange bolde i luften og bevarer overblikket i en travl hverdag.
• Har en positiv, løsningsorienteret og praktisk tilgang til arbejdet med sans for detaljen.

VI TILBYDER

• En spændende og alsidig lederstilling med stor indflydelse på den daglige drift.
• Et engageret og passioneret team med højt humør og stærkt sammenhold.
• Muligheden for at bo og arbejde på en af Grønlands mest fantastiske destinationer.
• Gode muligheder for både faglig og personlig udvikling.
• Personalebolig kan stilles til rådighed.

ER DU INTERESSERET?

Send din ansøgning og dit CV til:

Anette @hotelsisimiut.gl

Ansøgningsfrist: 1. august 2026.

Vi behandler ansøgninger løbende og afholder samtaler løbende. Stillingen besættes, så snart vi finder den rette kandidat.

Bliv en del af Sisimiuts GUIDE TEAM denne sommer

Bor du i Sisimiut, og har du lyst til at møde mennesker fra hele verden og være med til at vise vores by og Grønland frem?

Vi søger sommer- og sæsonmedarbejdere til:

• Byvandringer og sightseeing
• Fjeld- og vandreture
• Krydstogtsanløb
• Hjælp i vores souvenirbutik
• Ekstra assistance på hotellet

Sæsonen løber fra medio juli til slutningen af september, men det er ikke nødvendigt, at du kan arbejde hele perioden. Vi hører også gerne fra dig, hvis du kun har mulighed for at hjælpe i dele af sæsonen eller på enkelte krydstogtsdage.

Vi tilbyder

• Oplæring i guidning og gæsteservice
• Mulighed for at starte som medfølgende guide og opbygge erfaring
• Fleksible arbejdstider og mulighed for et bijob
• Praktisk erfaring inden for turisme og værtskab
• Et spændende arbejde med gæster fra hele verden

Vi søger dig, der

• Har et grundlæggende kendskab til Sisimiut og Grønland
• Taler dansk og engelsk
• Er udadvendt, imødekommende og serviceminded
• Har lyst til at dele lokale historier og oplevelser
• Er fleksibel og kan arbejde, når gæsterne er her

Måske er du hjemme på sommerferie, søger et fleksibelt bijob eller er nysgerrig på, om turisme og gæsteservice kunne være noget for dig.

Kontakt os eller kig forbi til en uforpligtende snak om dine interesser, din lokale viden, og hvordan vi kan hjælpe dig med at udvikle dine kompetencer gennem oplæring og praktisk erfaring.

Kontakt: anette @ hotelsisimiut.gl
Adresse: Aqqusinersuaq 86, Sisimiut

Vær med til at udvikle turismen i Sisimiut og skabe gode oplevelser for vores gæster.

Logistikassistent (Fuldtid) – Sisimiut, Grønland

Tak for interessen. Stillingen er nu besat.

Om Backcountry Greenland & Hotel Sisimiut
Backcountry Greenland og Hotel Sisimiut er en lokalt forankret turismevirksomhed i Sisimiut, der tilbyder autentiske arktiske oplevelser for både internationale og lokale gæster. Vi kombinerer overnatning, restaurant og guidede ture og tilbyder alt fra dagsture til flerdages eventyr i baglandet.

Vi søger nu en logistikassistent på fuld tid til at indgå i vores team og bidrage til den daglige drift og servicering af vores gæster.

Arbejdsopgaver:

• Transport af gæster og turister
• Håndtering af bagage og fragt
• Koordinering af daglige logistikopgaver
• Vedligeholdelse af køretøjer og udstyr

Kvalifikationer:

• Erfaring med og kørekort til større køretøjer, gerne bus
• Ansvarsbevidst og sikkerhedsorienteret
• Fleksibel og i stand til at tilpasse sig skiftende arbejdsdage
• Samarbejdsorienteret med en positiv indstilling
• Evne til at arbejde selvstændigt

Vi tilbyder:

• En unik arbejdsplads i Sisimiut, Grønland
• En alsidig og praktisk stilling i en aktiv turisme- og hospitalityvirksomhed
• Løn efter aftale
• Personalebolig kan stilles til rådighed

Er du interesseret i at arbejde i et arktisk miljø og blive en del af et engageret team, hører vi meget gerne fra dig.

Ansøgning:

Hvis du har yderligere spørgsmål til stillingen, er du velkommen til at kontakte Anette Lings.

Ansøgninger sendes til: Anette
Email: anette @hotelsisimiut.gl
Telefon: +299 52 76 16

Ansættelse fra 1. maj eller efter aftale.

Vi afholder samtaler løbende og ser frem til at høre fra dig.

EXPERIENCE GREENLAND

Operations Crew (OP CREW) – Sisimiut

Do you dream of working in Greenland in an international environment, close to nature and guests from all over the world?
We are looking for motivated, flexible, and service-minded employees to join our Operations Crew (OP CREW) in Sisimiut.

As part of OP CREW, you will play an important role in daily operations and enjoy a varied workday with responsibility, learning, and unforgettable experiences.

YOUR ROLE – OP CREW

You will work across departments and support daily operations:

• Guest service and hosting
• Reception and practical guest assistance
• Warehouse, logistics, and operations
• Café/restaurant and souvenir shop
• Housekeeping and room preparation
• Kitchen assistance and dishwashing
• Support for tours and activities
• Basic maintenance of buildings and equipment
• Snow clearing and outdoor preparation during winter

Tasks vary depending on season and occupancy.

WE ARE LOOKING FOR YOU, IF YOU:

• are outgoing, responsible, and service-oriented
• can work independently and take initiative
• stay organized during busy periods
• thrive in a physically active and dynamic work environment
• are motivated to live and work in Greenland for at least 6.5 months

REQUIREMENTS

• You speak English
• Valid driver’s license (minimum 1 year)
• Minimum age: 19 years

WHAT WE OFFER

• Accommodation and meals included
• Transportation to Sisimiut
• A supportive team and professional workplace
• International working environment
• Experience in the hotel and tourism industry
• Unique leisure activities:
  dog sledding, snowmobiling, boat trips, hiking, and skiing (seasonal)

Due to Greenlandic work permit regulations, we only consider applicants who are currently living in Greenland or hold Nordic or European citizenship. Applications that do not meet these requirements will not be considered.

CONTACT

For more information and applications, please contact:

Mette
mbir@hotelsisimiut.gl

We have rolling start dates throughout the year.

Please specify in your application which period your application applies to.